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        • Ram Powder and Crayons
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        • Wild Bird Food and Treats
          • Wild Bird Seed
          • Peanuts
          • Fat and Suet
          • Mealworm
        • Wild Bird Feeders
          • Peanut Feeders
          • Seed Feeders
          • Fat Feeders
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          • Nyjer Seed Feeders
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  • Home
  • Dogs
    • Dog Food
      • Dry Dog Food By Brand
      • Wet Dog Food
      • Cold Pressed Dog Food
      • Raw Dog Food
      • Natural Dog Food
      • Tinned Dog Food
      • Hypoallergenic & Grain Free Dog Food
      • Puppy Food
      • Small Breed Dog Food
      • Medium Breed Dog Food
      • Large Breed Dog Food
      • Senior Dog Food
      • Working Dog Food
      • Mixer Dog Food
    • Dog Chews & Dog Treats
      • Natural Dog Treats
      • Dog Bones
      • Hide Dog Chews
      • Dog Biscuits
      • Dental Dog Chews
      • Munchy Dog Chews
      • Packet Dog Treats
      • Health, Joint & Mobility
      • Puppy Treats
      • Bake At Home Dog Treats
      • Chocolate Dog Treats
      • Novelty Dog Treats
      • Grain Free Dog Treats
      • Isotonic Drinks
    • Dog Toys
      • Fetch Dog Toys
      • Kong Dog Toys
      • Latex, Rubber & Vinyl Dog Toys
      • No Fill Dog Toys
      • Novelty Dog Toys
      • Nylabone Toys
      • Puppy Toys
      • Rope Dog Toys
      • Soft Dog Toys
      • Summer Dog Toys
      • Tough Dog Toys
    • Dog Beds
    • Dog Carriers & Kennels
    • Dog Feeders
    • Dog Leads & Collars
      • Dog Leads
      • Dog Collars
      • Dog Harnesses
      • Retractable Dog Leads
      • Training & Muzzles
      • Puppy Sets
      • Accessories
      • Tie Outs
    • Dog Medication & Health
    • Dog Grooming & Shampoos
    • High Visibility & Reflective Wear
    • Dog Coats & Clothing
    • Dog Travel
    • Dog Training
    • Dog Summer
    • Scruffs Pet Range
  • Cats
    • Cat Food
      • Cat Food By Brand
      • Dry Cat Food
      • Tinned Cat Food
      • Wet Cat Food
      • Senior Cat Food
      • Kitten Food
    • Cat Treats
      • Healthcare Cat Treats
      • Cat Milk & Treats
      • Meaty & Fish Treats
      • Soft Cat Treats
      • Biscuit Cat Treats
      • Catnip & Grass
      • Kitten Milk & Treats
    • Cat Beds
    • Cat Toys
      • Cat Scratchers
      • Kong Cat Toys
      • Toys
    • Cat Litters and Trays
      • Cat Litters
      • Cat Litter Accessories
      • Litter Trays
    • Cat Feeders
      • Cat Bowls
      • Cat Placemats
    • Cat Carriers
    • Cat Health and Hygiene
      • Cat Calming Solutions
      • Cat Flea Treatment
      • Cat Grooming
      • Cat Health and Supplements
      • Cat Wormers
    • Cat Leads and Collars
      • Cat Collars
      • Cat Harnesses
      • Hi-Vis Cat Collars
  • Small Pets
    • Food & Treats
      • Rabbit
      • Guinea Pig
      • Hamster
      • Ferret
      • Mouse & Rat
      • Chinchilla
      • Gerbil
      • Grasses & Hay
      • Small Pet Treats
    • Small Pet Toys
    • Leads & Harnesses
    • Bedding & Litters
    • Grooming & Shampoo
    • Eating & Drinking Accessories
    • Housing & Carriers
      • Cages
      • Hutches & Runs
      • Carriers
    • Medication & Health
      • Health & Hygiene
      • Medication
  • Birds
    • Domestic
      • Food and Treats
        • Budgie
        • Canary
        • Cockatiel and Parrot
        • Finch
        • Other Food and Treats
      • Bird Baths
      • Sand sheets and Grits
      • Feeders and Drinkers
      • Bird Cages and Stands
      • Perches
      • Toys for Birds
      • Nesting
      • Medication and Health
        • Hygiene
        • Medication
        • Supplements
    • Pigeon
      • Food and Supplements
        • Pigeon Food
        • Supplements for Pigeons
      • Pigeon Accessories
  • Reptiles
    • Feed and Supplements
      • Reptile Food
      • Live Reptile Food
      • Live Food Care
      • Frozen Reptile Food
    • Feeders and Hides
    • Decoration
    • Heating & Controls
    • Lighting
    • Substrates
    • Vivariums and Terrariums
  • Fish
    • Aquatic
      • Airation
      • Decorations
      • Filtration
      • Fish Food
      • Maintenance
      • Gravel
      • Heating
      • Tanks and Stands
      • Treatments
    • Pond
      • Food
      • Pond Treatments
  • Equine
    • Horse Feed
      • Chaff Horse Feed
      • Leisure Horse Feed
      • Stud and Young Stock
      • Conditioning and Performance
      • Senior Horse Feed
      • Haylage & Grass Forage
      • Soak Feeds & Fibre
      • Straight Horse Feed
      • Competition Feed
      • Balancer Feed
    • Tack
      • Bridles
      • Horse Ear Covers
      • Safety and Training
      • Tack & Leather Care
      • Saddle Pads and Accessories
      • Headcollars and Lead Ropes
      • Tack Storage Solutions
    • Horse Bedding
      • Rubber Matting
      • Shavings
      • Straw
      • Wood Pulp Pellets
    • Supplements and Treats
      • Supplements
      • Treats and Licks
    • Grooming
      • Combs and Brushes
      • Hoof Care
      • Plaiting
      • Scissors, Blades and Clippers
      • Tack and Grooming Boxes
    • Electric Fencing for Horses
      • Tapes & Wires
      • Batteries & Energisers
      • Posts & Accessories
    • Stable Equipment
      • Buckets & Scoops
      • Forks, Brooms & Shovels
      • Haynets and Hay Bags
      • Yard Equipment
    • Horse Rugs
      • Summer Rugs
      • Fly Rugs
      • Winter Turnouts
      • Fleeces and Coolers
      • Winter Combo
      • Accessories
      • Foal Rugs
      • Rug Care
    • Shampoos and Conditioners
      • Conditioners
      • Horse Care
      • Shampoo
    • Wormers
      • Horse Wormers
    • Fly Products
      • Fly Sprays & Creams
      • Fly Masks & Fringes
      • Fly Rugs
    • Health
    • Riding Clothes and Footwear
      • Riding Clothes
      • Yard Boots
      • Wellies
      • Riding Footwear
      • Hi-Vis Clothing
  • Poultry
    • Poultry Feed
      • Poultry Feed by Brand
      • Chicken Feed
      • Goose, Duck and Quail Feed
      • Organic Chicken Feed
      • Turkey Feed
    • Bedding
      • Hay
      • Shavings
      • Straw
    • Chicken Feeders
    • Chicken Drinkers
    • Chicken Treats
    • Health & Hygiene
    • Poultry Grit
    • Chicken Housing
      • Coops, Runs & Sheds
      • Housing Accessories
    • Poultry Accessories
  • Farm Supplies
    • Farm Feeds
      • Farm Feeds By Brand
      • General Purpose Feed
      • Cattle and Sheep Feed
      • Goat Feed
      • Pig Feed
      • Straight Feeds
      • Blocks & Buckets
      • Other Feeds
    • Husbandry and Lambing
      • Colostrum & Milk
      • Calf and Lambing Equipment
      • Drenching & Injecting Guns
    • Ram Powder and Crayons
    • Electric Fencing
      • Batteries
      • Energisers
      • Insulators and Accessories
      • Posts
      • Tape and Wire
    • Animal Health
      • Animal Care
      • Cattle Pour On
      • Sheep and Cattle Drench
      • Sheep and Cattle Fly Control
      • Sheep and Cattle Injections
  • Wild Bird
    • Wild Bird Food and Treats
      • Wild Bird Seed
      • Peanuts
      • Fat and Suet
      • Mealworm
    • Wild Bird Feeders
      • Peanut Feeders
      • Seed Feeders
      • Fat Feeders
      • Specialist Bird Feeders
      • Nyjer Seed Feeders
      • Squirrrel Proof Feeders
    • Wild Bird Accessories
    • Nest Boxes
    • Bird Baths and Tables
    • Other Wildlife
      • Hedgehogs
      • Swans & Ducks
      • Squirrels
  • Home & Garden
    • Logs & Winter Fuels
    • Clothing & Footwear
      • Clothing
      • Hats, Gloves & Scarves
      • Socks & Footwear
    • Household Cleaning
      • Air Fresheners & Diffusers
      • Disinfectants
      • Sanitisers
    • Garden & Outdoor
      • Wheelbarrows
    • Pests
      • Baits
      • Insect and Fly Control
      • Cat & Squirrel Repellers
      • Mouse and Rat Traps
      • Mole Control
  • Gift Cards
Home / FAQ
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FAQ

Frequently Asked Questions

  • Shopping
  • Delivery

Can I place orders over the phone?

Yes, call our sales team on 01492 542662 to place an order over the phone.

What hours are the website customer service department available?

Monday to Friday at 8:30am – 5:00pm.

Are the online prices the same as those in your stores?

Yes, the prices are the same.

Do you need an account to place an order with us?

No, by creating an account all it does is store your address to make future ordering easier.

What methods can I use to pay for my products?

We accept all major credit or debit cards and Paypal.

Is the checkout and payment system secure?

Yes, all your information is encrypted and sent to our secure servers.

When will I receive my order?

Delivery is normally made within 2 working days.

How much does delivery cost?

The delivery is based on parcel weight, and the breakdown is:

  • Up to 28kg – £5.99.
  • Each additional 28kg – £5.99.
  • There may be additional surcharges for heavy/bulky items and pallet deliveries. For more information please visit our delivery page here

What delivery service do you use to ship orders?

We are proud to have Parcelforce as our delivery provider.

Do you ship international orders?

Yes, however, delivery costs will vary depending on your location, send an email to hello@farmandpetplace.co.uk to find out more.

Can I have my order delivered to my work address instead of my home address?

Yes, simply enter your work address instead of your home address when checking out.

Abergele

Rhuddlan Road,
Abergele Conwy
LL22 7HZ

01745 823188

Mon- Fri : 9am - 6pm
Sat : 9am - 6pm
Sun/Bank Hols : 10am - 4pm

Gledrid

Gledrid Industrial Estate,
Gledrid Chirk, Wrexham
LL14 5DG

01691 770084

Mon- Fri : 9am - 6pm
Sat : 9am - 6pm
Sun/Bank Hols : 10am - 4pm

Llangefni

Industrial Estate Road
Llangefni, Anglesey
LL77 7JA

01248 724465

Mon- Fri : 9am - 6pm
Sat : 9am - 6pm
Sun/Bank Hols : 10am - 4pm

Mold

Woodlands Crossing,
Bromfield Lane Mold, Flintshire,
CH7 1JL

01352 756443

Mon- Fri : 9am - 6pm
Sat : 9am - 6pm
Sun/Bank Hols : 10am - 4pm

Ruthin

Wynnstay Road,
Ruthin Denbighshire
LL15 1AS

01824 730700

Mon- Fri : 9am - 5.30pm
Sat : 9am - 5.30pm
Sun/Bank Hols : Closed

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