How Much Will Delivery Cost?

The delivery cost is based on parcel weight, and the breakdown is:

• Up to 1kg – £1.99
• Up to 28kg – £4.50
• Every additional 28kg – £4.50

Deliveries to the following postcodes will be charged at £13.99 for up to 28kg and £13.99 for every additional 28kg:

Scottish Highlands: AB36-38, AB55-56, FK17-21, IV1-39, IV52-52, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50.

Scottish Islands: HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3.

We offer free delivery on a huge amount of products to ensure you get the best value for money. Unfortunately, we are unable to offer free delivery outside the mainland UK this includes the Republic of Ireland, Northern Ireland, and the Scottish Highlands.

Unfortunately, we are unable to deliver to some areas of the UK, they include:

• Guernsey, GY1 – GY9
• Jersey, JE1 – JE4
• Isles of Scilly, TR21 – TR25
• BFPO1 – BFPO0999.
• Republic of Ireland
• Northern Ireland

Free Delivery Items – 2 Bag Offer

Every two bags of 13kg Dr Green Wild Bird Food gives you 28kg of Free Delivery.

For example: If you were to purchase two bags of 13kg Dr Green Wild Bird Food, totalling to 26kg. That would then give you an extra 2kg left on your Free Delivery.

Christmas Schedule

Over Christmas, the web team in the Farm and Pet Place will endeavor to get orders shipped to you right up until the 23rd of December. Although 98% of our deliveries arrive within 1-3 working days; couriers are very busy this time of year and there could always be unforeseen delays.

You can click and collect from any of our stores over the festive week. The last guaranteed before Christmas delivery date is the 14th. If an item is out of stock and you continue to order we’ll attempt to get this to you as soon as possible as our suppliers have slowed or closed until the first week of January.

The team would like to wish you a very merry Christmas and a happy new year.

Bank Holiday Deliveries

Over bank holiday weekends our team work up to Thursday 4pm Items will be despatched but not delivered until the tuesday.

Our warehouse is closed as of Thursday 4pm. Any orders placed Fri-Mon will be picked and packed on Tuesday. Your 2-3 day handle time and 24hr delivery begins when you recive your despatch email; Not when you recive your confirmation email.

Choose The Best Option For You:

We want your pets to get what they need as fast and as easily as possible. You can either pop to one of our stores to collect your order or have it delivered to you at home or in work.

How Does Click & Collect Work?

Simply order and reserve your items online and select which store you want to collect from. When your order is ready, the store will contact you to confirm your order is ready for collection.

How Does Home Delivery Work?

Simply order your items online and our warehouse team will pick and dispatch your products quickly and securely with DPD. DPD will then notify you to let you know when they will be delivering your parcel.

How Long Will My Delivery Take?

Delivery is normally made within 2 working days.

We aim to get your order out to you as quick as possible. Most orders are actually dispatched on the same day and delivered the next day. If your order does not reach you after two days of ordering you can contact us on 01492 542662.

After your order has been dispatched we will send you a confirmation email which will include the tracking details of your parcel. If you would like a 1 hour delivery window on the day of delivery please make sure you add your mobile number to the order.

International Deliveries:

We can arrange international deliveries, please call or email our sales team for further information.

Contact us:

Contact our sales team via:

Telephone: 01492 542662
Email: sales@farmandpetplace.co.uk

Who Will Deliver My Parcel?

The main courier we have teamed up with is DPD. They are the UK’s most trusted courier and provide the best level of service on the market. You can track your order via their website: http://www.dpd.co.uk/tracking

 From there you’ll be able to change your delivery day, safe place, or chosen neighbour.

Orders weighing under 13kg in total will be sent with Hermes. All small packet items (no bigger than your letterbox) will also be delivered by Hermes. 

If your order is large (requiring 20+ boxes) we will be in touch with you regarding the possibility of a pallet delivery. We do this to speed up larger orders, tailor our service to your needs as well as stopping the overuse of waste materials.