North Wales
September ’20 – Press Release
Press Release from September 2020.
The following article is from News From Wales by Lisa Baker
A PET retailer will roll out new branding after significant reinvestment following a lockdown sales surge and funding boost.
petplace has pumped the £1million it received from the Coronavirus Business Loan Interruption Scheme (CLBILS) back into the business.
The award-winning company has a headquarters in Mochdre and sites in Ruthin, Chirk, Abergele, and Mold. Will be redeveloping its Llangefni store to introduce a play park, coffee bar, and cinema for dogs.
It will be their first ‘Covid store’ and designed with the health and safety of staff and customers in mind.
New Meaures
Measures will include new till screens, signage, trollies, wider aisles, and the installation of revolutionary Record FlowControl. Which is already in place at Abergele and Chirk – an automated system that monitors the numbers of people. Both inside and only allows a shopper to enter when someone has exited the building.
Managing Director Sion Pritchard says PetPlace – which marks its 50th anniversary this year. Will be fully-prepared should there be a second wave of the virus. Or a situation that requires staff to work from home or remotely.
“We are in a strong position because we moved quickly. With the support of Lloyds Bank. Safety measures were put in place in all of our stores. Meaning we were able to carry on trading,” he said.
Click & Collect
“The Click and Collect service and deliveries really took off. With us shipping hundreds of products all over the UK every day.
“As a result, we saw a big rise in online sales. Which has enabled the business to get on the front foot and prepare for the future. Starting with the rebranding of our 25,000 sq ft Llangefni store.”
PetPlace is also stocking innovative accessories, treats, and food ranges, including Ruffwear and Waudog. As well as launching a new website during the lockdown and having unveiled a LinkedIn page in past weeks.
Rawson IT
They have also partnered with North Wales names for store improvements, including Llanddulas-based Active CCTV, and Rawson IT, from Wrexham. Who installed a cutting-edge cloud-based telephone system so staff could work from home during the pandemic.
Craig Davies, Managing Director of Rawson IT, said the advanced technology will allow them to control the multi-site business from their central office.
“The system will make communication a lot easier across all of the stores,” he added.
“We did the job remotely to ensure the health and safety of customers and employees. And we are sure it will benefit PetPlace for many years to come.”
Lloyds Bank Big Conversation
Meanwhile, Sion has the prestigious honour of representing Welsh firms. As well as the pet retail sector when he joins the panel for Lloyds Bank’s virtual Big Conversation event. On September 30.
“I’m looking forward to being a part of that. And I am proud to have been asked,” said Sion, himself celebrating 20 years with PetPlace.
“It gives us the chance to tell our story. Represent the industry and fly the flag for businesses in Wales. Who have faced significant challenges since the onset of the Coronavirus.”
He added: “These have been unprecedented times, but with the support of our loyal customers. And hard work of dedicated staff we can confidently move ahead. With a bright vision for the future focused on health, safety, and wellbeing.’
You can read the press releases here:
News From Wales
Border Counties Advertizer
Business Live
https://www.business-live.co.uk/retail-consumer/pet-retailer-creating-first-covid-18980669
Insider Media
https://www.insidermedia.com/news/wales/pet-products-retailer-invests-with-cbils-funding
Take a look at the new LinkedIn page and follow us here: www.linkedin.com/company/petplace-uk
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