Can I place orders over the phone?
Yes, call our sales team on 01492 542662 to place an order over the phone.
What hours are the website customer service department available?
Monday to Friday at 8:30am - 5:00pm.
Are the online prices the same as those in your stores?
Yes, the prices are the same.
Do you need an account to place an order with us?
No, by creating an account all it does is store your address to make future ordering easier.
What methods can I use to pay for my products?
We accept all major credit or debit cards and Paypal.
Is the checkout and payment system secure?
Yes, all your information is encrypted and sent to our secure servers.
When will I receive my order?
Delivery is normally made within 2 working days.
How much does delivery cost?
The delivery is based on parcel weight, and the breakdown is:
What delivery service do you use to ship orders?
We are proud to have DPD, recently voted best delivery company by users of MoneySavingExpert.com, as our delivery providers.
Do You Ship International Orders?